Terms of service

The ground rules for using Lowkey — what you can expect from us, and what we ask in return. We've kept the language clear so you know what you're agreeing to.

Overview

This website is operated by LOWKEY. Throughout the site, the terms "we", "us" and "our" refer to LOWKEY. By visiting our site and/or purchasing from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including any additional terms and policies referenced here. These Terms apply to all users of the site, including browsers, customers, and contributors of content.

Please read these Terms carefully before using our website. If you do not agree to all of them, you may not use the site or its services. We may update or replace any part of these Terms by posting changes to this page; continued use of the site means acceptance of the updated Terms. Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell to you.

Using the site & store

By agreeing to these Terms, you confirm you are at least the age of majority in your region, or have given consent for any minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, or violate any laws (including copyright). We reserve the right to refuse service to anyone at any time. You agree not to reproduce, duplicate, or exploit any part of the Service without written permission. You may not use the site for unlawful or prohibited activity, including harassment, hate speech or discrimination, uploading malware, spamming, scraping, phishing, or violating intellectual-property rights. We may block any user who violates these Terms.

Products, pricing & orders

Prices and availability are subject to change without notice, and we may modify or discontinue the Service (or any part of it) at any time. Some products may be available exclusively online and in limited quantities. We make every effort to display product colours accurately but cannot guarantee your screen's accuracy. We reserve the right to limit or refuse sales, and to limit or cancel orders per customer, household, or order history. You agree to provide accurate, up-to-date billing and account information.

Accuracy of information

We are not responsible if information on this site is inaccurate or out of date. The material is provided for general information only and should not be solely relied upon. Site content may occasionally contain errors or omissions, which we may correct or update without notice.

Tools, links & your submissions

We may provide access to third-party tools "as is" without warranties; use of them is at your own discretion. Our Service may contain third-party links or materials we are not responsible for — review their policies before engaging. Any feedback or submissions you send us may be used without restriction and without obligation to keep them confidential or compensate you, and you confirm they don't violate any third-party rights. Your submission of personal information is governed by our Privacy Policy.

Liability & legal

We do not guarantee uninterrupted or error-free service. The Service and all products are provided "as is" and "as available," and we are not liable for any loss or damage resulting from use of the site or its content. You agree to indemnify and hold LOWKEY and its affiliates harmless from any claim arising from your breach of these Terms or violation of any law. If any part of these Terms is found unlawful or unenforceable, the remainder stays in effect. These Terms, along with any policies posted by us, make up the entire agreement between you and LOWKEY, and are governed by the laws of Pakistan.

Changes & contact

You can review the most current version of these Terms on this page at any time. We reserve the right to change them, and continued use of the site means acceptance. Questions about these Terms? Email Team@lowkeypk.com.